This Privacy Policy explains how hurry-up-and-buy.com (“Website”, “we”, “us”, “our”) collects, uses, stores, shares and protects personal data of users and customers.
By using the Website, creating an account, placing an order or making a payment, you confirm that you have read and understood this Privacy Policy.
1. Who We Are
The Website hurry-up-and-buy.com provides digital products, software, downloadable files, online services and related digital content.
For privacy-related questions, you can contact us at:
Email: onegoa@ya.ru
2. What Personal Data We Collect
We may collect and process the following types of personal data:
Account and Identification Data
- Email address;
- Name and surname, if provided by the user or received from an authorization provider;
- User ID from an external authorization provider, if such authorization is used.
Order and Payment-Related Data
- Information about selected products or services;
- Order status;
- Payment status;
- Transaction identifiers;
- Billing details required to process the payment or issue payment confirmation.
Technical Data
- IP address;
- Browser and device information;
- Operating system;
- Cookies and session data;
- Date and time of access;
- Pages visited and user actions on the Website;
- Server logs and security logs.
Communication Data
- Messages sent to us by email, contact forms, support channels or other communication methods;
- Information necessary to respond to user requests.
We do not intentionally collect special categories of personal data, such as health information, religious beliefs, political opinions, biometric data or similar sensitive data.
3. Payment Processing
Payments on the Website may be processed by third-party payment providers, including Stripe and/or other payment service providers.
When a user makes a payment, payment-related data may be transferred to the payment provider to:
- Process the payment;
- Prevent fraud and unauthorized transactions;
- Comply with legal, tax, accounting and financial obligations;
- Process refunds, disputes, chargebacks and payment confirmations;
- Provide payment security and risk monitoring.
We do not store full bank card numbers, CVC codes or other sensitive card details on our own servers. Such information is processed by the payment provider according to its own security and privacy rules.
Stripe may process personal data in accordance with its own Privacy Policy and legal documents.
4. Why We Process Personal Data
We process personal data for the following purposes:
- Creating and managing user accounts;
- User authentication and access to the personal account;
- Providing access to purchased digital products or services;
- Processing orders and payments;
- Sending service notifications related to orders, payments, access, downloads or account activity;
- Providing customer support;
- Diagnosing errors and improving Website functionality;
- Protecting the Website from fraud, spam, abuse, unauthorized access and other security threats;
- Maintaining accounting, tax and legal records where required;
- Complying with applicable laws and payment provider requirements.
5. Legal Basis for Processing
Depending on the user’s location and applicable law, we process personal data on one or more of the following legal bases:
- Processing is necessary to provide the Website, user account, digital products, services and payment functionality requested by the user;
- Processing is necessary to perform a contract or take steps before entering into a contract;
- Processing is necessary for our legitimate interests, including security, fraud prevention, service improvement and technical support;
- Processing is necessary to comply with legal, tax, accounting or regulatory obligations;
- The user has given consent, where consent is required by applicable law.
6. Sharing Personal Data with Third Parties
We do not sell users’ personal data.
We may share personal data only when it is necessary for the operation of the Website, payment processing, legal compliance or security purposes.
Personal data may be shared with:
- Payment providers, including Stripe and/or other payment processors;
- Hosting providers and server infrastructure providers;
- Email and communication service providers;
- Analytics, security and anti-fraud service providers, if used;
- Professional advisors, accountants, legal consultants or auditors, where necessary;
- Public authorities, courts or regulators, if required by applicable law.
Third-party providers process personal data according to their own privacy policies and/or data processing agreements where applicable.
7. International Data Transfers
Because we may use international service providers, including payment providers and hosting or infrastructure providers, personal data may be transferred to and processed in countries other than the user’s country of residence.
Where required by applicable law, we take reasonable measures to ensure that such transfers are carried out with appropriate safeguards.
8. Cookies and Similar Technologies
The Website may use cookies and similar technologies for:
- User authentication and session management;
- Saving user preferences;
- Payment and checkout functionality;
- Security and fraud prevention;
- Website performance and error diagnostics;
- Analytics, if enabled.
Users can restrict or disable cookies in their browser settings. However, disabling cookies may affect the operation of certain Website functions, including login, checkout and payment functionality.
9. Data Retention
We store personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by applicable law.
In particular:
- Account data is stored while the user account exists;
- Order and payment records may be stored for the period required for tax, accounting, legal, refund, dispute or chargeback purposes;
- Technical logs are stored for a limited period necessary for security, diagnostics and fraud prevention;
- Support messages are stored as long as necessary to resolve the request and maintain service history.
10. Data Security
We use reasonable organizational and technical measures to protect personal data from unauthorized access, loss, misuse, alteration or disclosure.
Such measures may include:
- HTTPS encryption;
- Access control and restricted administrative access;
- Server-side security measures;
- Protection against unauthorized access and abuse;
- Monitoring of suspicious activity;
- Backups and recovery measures where appropriate;
- Limiting access to personal data to those who need it for operational purposes.
No method of data transmission or storage is completely secure. However, we take reasonable steps to protect personal data.
11. User Rights
Depending on applicable law, the user may have the right to:
- Request information about the processing of personal data;
- Request access to personal data;
- Request correction of inaccurate or incomplete data;
- Request deletion of personal data;
- Withdraw consent, where processing is based on consent;
- Object to certain types of processing;
- Request restriction of processing;
- Request data portability, where applicable;
- File a complaint with a competent data protection authority.
To exercise these rights, the user can contact us at:
Email: onegoa@ya.ru
We may need to verify the user’s identity before processing certain requests.
12. Children’s Privacy
The Website is not intended for children under the age of 13, or under the age required by applicable law in the user’s jurisdiction.
We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child without proper consent, we will take reasonable steps to delete such data.
13. Third-Party Links
The Website may contain links to third-party websites, services or payment pages. We are not responsible for the privacy practices, content or security of third-party websites or services.
Users should review the privacy policies of such third parties before providing personal data to them.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The current version is always available on this page: https://hurry-up-and-buy.com/en/privacy-policy-en/
Continued use of the Website after publication of the updated Privacy Policy means that the user has read and understood the updated version.
15. Contact Information
For any questions about this Privacy Policy or personal data processing, please contact:
Email: onegoa@ya.ru